WhatsApp booking for Egyptian clinics
WhatsApp booking system for clinics in Egypt: it books the appointment inside the chat
A WhatsApp booking system for a clinic lets a patient book a real appointment inside the same WhatsApp chat they already use — no app to download, no web form, no waiting for a call back. HumAI is that system, built for Egyptian clinics. It reads your live calendar, offers the slots that are genuinely open, and writes the confirmed appointment straight into your schedule the moment the patient says yes. It replies in Egyptian Arabic or English, on your existing clinic number, day or night.
Free-text booking in Egyptian Arabic — no button menus
The patient types the way they'd talk: 'عايزة معاد بكرة الصبح' or 'anything Thursday?' — and HumAI understands and books it. No number list to tap, no menu to get lost in.
Google Calendar sync
Confirmed appointments sync to your Google Calendar automatically, so the schedule your team sees on their phones is always the real one (Growth plan and above).
Runs on your existing number
It connects to your clinic's WhatsApp Business number through Meta's official Coexistence — the app on your phone keeps working as-is, and the assistant answers alongside you.
Priced in Egyptian pounds
A monthly price in EGP, with no setup fee. WhatsApp's own message costs for booking and reminder conversations are covered up to your plan's monthly conversation allowance; marketing blasts and any conversations beyond the allowance are billed separately (4 EGP per marketing message, 5 EGP per extra conversation).
Booking inside the chat beats 'we'll call you back'
The old way loses patients in the gap. Someone messages at 11 at night with a toothache, the desk sees it the next morning, calls back, gets no answer — and by then the patient has already booked somewhere else. HumAI closes that gap by booking in the same conversation. It doesn't just take a name and promise to phone; it checks what's genuinely free, offers two or three real times, and locks the slot the second the patient picks one. Because it books against your live calendar, two patients can't grab the same slot — an appointment gets written with a guard that stops the same time being booked twice, even if two people are chatting at once. One limit to be clear about: HumAI does not give medical advice. It only books, reminds, and follows up — it never diagnoses or comments on symptoms. If that late-night toothache turns into a clinical question, it's handed straight to your clinic's staff to answer.
Calendar sync, reminders, and no-show recovery — one flow
A booking is only useful if it lands where your team already looks. HumAI syncs confirmed appointments to your Google Calendar, so the schedule your staff see on their phones is always the live one. The day before, it sends the patient a WhatsApp reminder — right on the channel they already have open — and lets them confirm, reschedule, or cancel in the same thread. When someone cancels, the slot goes back on the market instead of sitting empty. The day after the visit, it follows up with a caring message, which is where good reviews and repeat bookings come from. It's one loop: book, remind, recover, follow up.
When a clinic doesn't need a paid booking system
Honestly: not every clinic needs to pay for this. If you get a handful of messages a day and your receptionist keeps up fine, the free WhatsApp Business app already gives you quick replies, a greeting message, an away message, and labels — enough to run bookings by hand without spending a pound. A paid system like HumAI earns its keep when the volume stops fitting in one person's day: messages piling up after hours, no-shows costing you real chairs, patients waiting hours for a reply, or several doctors and branches to keep straight. If that's not you yet, keep your money and use the free tools — come back when the inbox starts hurting.
What it costs, in Egyptian pounds
Pricing is in EGP, monthly, with no setup fee. Starter is 3,999 EGP/month for one clinic on one number, with up to 400 patient conversations a month. Growth is 6,999 EGP/month — our recommended plan for clinics with two to four doctors — and adds Google Calendar sync, a custom clinic voice, and up to 1,200 conversations. Pro is 14,999 EGP/month for up to three numbers or branches and up to 3,000 conversations. Clinic groups with several branches and hundreds of patients a day get a custom Business plan from 30,000 EGP. WhatsApp's own message costs for booking and reminder conversations are included up to your plan's monthly allowance; marketing messages and any conversations over the allowance are billed separately (4 EGP per marketing message, 5 EGP per extra conversation). A conversation is a whole patient thread, not a single message, so the real allowance stretches further than it looks.
How WhatsApp booking works with HumAI
1. The patient messages your number
A patient sends a normal WhatsApp message to your clinic's existing number — 'عايزة معاد بكرة' or 'do you have anything Thursday?' No app, no form, no menu to tap through.
2. HumAI reads your live availability
It checks your real calendar and working hours to see what's genuinely open — not a fixed list, your actual free time.
3. It proposes real open slots
It offers two or three specific times that fit, in the patient's own language, and answers questions about price, hours, or service along the way — anything clinical goes to your staff, not the bot.
4. The patient confirms and it's booked
The moment they pick a time, HumAI writes the appointment into your schedule and Google Calendar, with the same slot locked so it can't be booked twice.
5. A reminder goes out the day before
The patient gets a WhatsApp reminder and can confirm, reschedule, or cancel in one tap — so empty chairs get re-filled.
6. A follow-up lands the day after
After the visit, a caring message goes out, opening the door to a review and the next booking.
HumAI only makes sense once patient volume outgrows what one person can handle by hand. If your clinic is quiet and the free WhatsApp Business app keeps up, use that — we'd rather you started paying when the bookings actually justify it.
Frequently Asked Questions
It's letting patients book a real appointment directly inside a WhatsApp conversation with your clinic, instead of calling, filling a form, or downloading an app. HumAI handles the whole exchange — offering open slots, answering questions, and writing the confirmed appointment into your calendar.
Yes. On the Growth plan and above, confirmed appointments sync to your Google Calendar automatically, so the schedule your team sees is always the live one. Setup is a direct Google sign-in — no extra tools.
No. The patient just uses WhatsApp, which they already have. There's nothing to download, no login, and no separate booking app — they message your number the way they'd message a friend.
No, and that's deliberate. HumAI only books appointments, sends reminders, and follows up. It never diagnoses, never comments on symptoms, and never suggests treatment or medication. Any clinical or pain question is handed straight to your clinic's human staff to answer.
HumAI starts at 3,999 EGP/month (Starter), 6,999 EGP/month (Growth, with Google Calendar sync), and 14,999 EGP/month (Pro, up to three branches). No setup fee. Message costs for booking and reminder conversations are included up to your plan's monthly allowance; marketing messages and overage are billed separately (4 EGP per marketing message, 5 EGP per extra conversation). Clinic groups get a custom plan from 30,000 EGP.
No. HumAI connects to your existing WhatsApp Business number through Meta's official Coexistence, so the app on your phone keeps working exactly as before — the assistant just answers alongside you.