Straight answers before we work together.

No. The conversation is the starting point. HumAI designs the next steps: collecting the right information, assigning responsibility, supporting approvals and recording progress toward a completed task, on WhatsApp and your other channels.

HumAI is a Meta Tech Provider and builds only on the official WhatsApp Business Platform, not unofficial apps or web automation, so your number isn’t exposed to the bans those tools cause. We set up opt-in, approved templates and human handover to keep your number in good standing. Meta’s policies still apply to every business, and we design the workflow around them.

The first goal is to remove repetitive work and make exceptions easier to handle. We measure staff effort and service quality before making any claim about cost reduction.

Yes. Customers can tap an option or write in their own words. We test that the details they give are kept and that they can always reach a person.

We assess the authorized connection options and agree which actions are supported. When a connection is not available, we set up a staff-approved process instead.

We commit to the agreed service and to measuring results fairly. Outcomes also depend on availability, your team and customer choice. A focused pilot shows the value in your business.

Arabic and English as standard, on WhatsApp, website chat, Instagram, Messenger and Telegram. Other languages, voice notes, images and documents are tested and agreed for your project.

HumAI runs the agreed service: hosting, updates, fixes and regular reviews. Your proposal names the service owner, support arrangements and responsibilities.

Price depends on the workflow, channels, branches, volume and any system connections. We start with one process, define a useful test, and send a proposal that separates setup, the monthly service and third-party fees.