Frequently Asked Questions

Yes, the bot books appointments based on the available slots in your clinic’s Google Calendar. It can book, confirm, cancel, or reschedule.

Yes. We train the bot on your clinic's specific communication style. Whether your team uses Egyptian dialect, formal Arabic, or a mix of both, the bot will adopt that same style in its replies.

The bot forwards the question directly to you or your receptionist. It cannot make medical decisions or offer a diagnosis.

Yes. We connect the bot to your clinic's WhatsApp Business account. The process takes two minutes.

The bot can understand voice messages and images. It automatically transcribes voice to text and describes what's in any images. This happens before the bot replies.

Each clinic's data is stored separately. This makes it impossible for information from one clinic to be seen by another. All data is stored in Frankfurt.

If service is interrupted, we send an email alert immediately. Our systems monitor each clinic's status every 5 minutes, allowing for a rapid response.

No. You or just one person enters the visit notes at the end of the day — it takes about 30 seconds per patient.

When you follow up manually, some patients inevitably get missed. HumAI makes follow-up systematic for every patient, taking that burden off your team.

Yes, your first 100 messages are free. If you're not satisfied, you can cancel easily.