We own the build and the operation
Mapping, configuration, testing, launch and the monthly review are our work, not your team’s side project.
About HumAI
We build customer service automation, then stay to run it.
HumAI is a Cairo-based business automation company and Meta Tech Provider. We design, build and operate customer service automation for businesses worldwide, starting with WhatsApp and extending to website chat, Instagram, Messenger and Telegram. Our work combines approved information, structured request collection, staff handoffs and scoped connections to the systems you already use.
Meta Tech Provider · Official WhatsApp Business Platform
What we actually deliver
Not a software subscription you configure alone. We map the requests your team handles, agree what is automated, what is guided and what always goes to a person, build and test it on real examples, then operate the agreed service and review it with you every month. We automate the agreed routine work and make the remaining human work easier to manage.
At a glance
- Company
- HumAI (HumAI Business Solutions)
- Based in
- Cairo, Egypt
- Clients
- Businesses worldwide, in any industry with a steady flow of customer requests
- Channels
- WhatsApp first; website chat, Instagram, Messenger and Telegram
- Languages
- Arabic and English; other languages are scoped and tested per project
- Platform status
- Meta Tech Provider, using the official WhatsApp Business Platform
Accountability
Who is responsible for what.
You keep the business decisions
Approvals, prices, exceptions and anything that needs judgment stay with your staff. The system routes; your team decides.
Your proposal names the details
Your proposal sets out the scope, term, included usage, support and exit arrangements before launch.
What we do not claim
Plain limits, stated up front.
- We do not publish client counts, awards or results we cannot show you.
- We do not promise more bookings or sales. We agree how to measure them.
- Official WhatsApp access does not make any account immune from platform rules.
- We do not claim ready-made connectors to named software before we have checked yours.
- The system does not give medical, legal or financial advice. Licensed people keep those decisions.
Where are customer requests getting stuck?
Tell us the process your team spends too much time chasing. We will help identify a practical next step.