Solutions
We automate the agreed routine work and make the remaining human work easier to manage.
HumAI is a customer service automation solution that starts with WhatsApp and extends to website chat, Instagram, Messenger and Telegram. Each solution below is scoped, tested and operated under an agreed proposal, and you can start with a single workflow.
Core service · WhatsApp automation
WhatsApp conversations that end in a completed request.
Our core service. Guided WhatsApp workflows that we design, build and run for you after launch.
See the solutionCustomer service automation
Every channel, one way of handling customer requests.
WhatsApp plus website chat, Instagram, Messenger and Telegram, with case routing, handover and a view of the workload.
See the solutionSystem integration
Connect customer requests to the systems your team already uses.
A connection assessment, agreed read and write levels, and a staff-approved process when there is no suitable API.
See the solutionOperations analytics
See where customer requests turn into outcomes, and where they wait.
A management view of unanswered topics, ageing approvals and branch workload, scoped to the data you have.
See the solutionClinics & hospitals
Staff-approved patient booking on WhatsApp, with attendance tracking when records are available.
By industry
Written journeys for clinics, restaurants, online stores, retail, real estate and automotive.
How pricing works
Setup, monthly operation, usage and third-party fees, explained without numbers.