Turn “Can someone come today?” into a scheduled job.

Home-service requests arrive urgent and incomplete: no address, no photo, no idea of the problem.

Where requests get lost.

Dispatchers call back to find out where, what and when.

AC season brings more messages than the team can reply to.

Customers call for updates while technicians are on the road.

Extra work is quoted on site and nobody follows up.

How it runs, to the finish line

RequestThe customer describes the problem, by button or in their own words, with photos.
CollectAddress or location pin, issue type and preferred time are collected.
ScheduleYour dispatcher assigns a technician and confirms the visit.
UpdateThe customer gets an on-the-way update and the arrival window.
CloseThe job is marked done and the customer confirms it.
Completed jobThe finish line we measure.

Diagnosis and prices come from your technicians.
Emergencies such as gas leaks or electrical danger follow your escalation wording.
Complaints and warranty claims go to a person.
Card details are never taken in chat.

The Leak Audit maps every step from the first message to completed job, and shows the fix working, within 72 hours of meeting you.