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Connect HumAI to the tools you already use.

HubSpot, Salesforce, Shopify, Google Sheets, Zapier and more, or your own systems, like a Hospital Information System. Requests from WhatsApp land where your team already works.

How a connection is set up

  1. Agree the scopeWhich system, which data, and what HumAI may do with it.
  2. Authorized actions onlyOnly safe, authorized connections, within that scope.
  3. Failures tested firstWe test what happens when the other system is slow or down.
  4. Staff fallbackWithout a safe connection, your team approves instead.

Your system stays the source of truth

CRM

HubSpot

WhatsApp chats and leads sync to your HubSpot contacts, so the team sees the whole conversation and can start messages from existing workflows.

Ask on WhatsAppHow it works

Salesforce

Each customer’s deals and history next to the WhatsApp chat, with every conversation logged to the right record.

Ask on WhatsAppHow it works

LeadSquared

Qualified WhatsApp leads land in LeadSquared with their source and answers, ready for your sales team.

Ask on WhatsAppHow it works

E-commerce

Shopify

Products, stock and order updates from Shopify: the assistant recommends what is in stock, sends the links and answers order questions.

Ask on WhatsAppHow it works

WooCommerce

Your WooCommerce catalog and orders in the chat: recommendations with links, order status and back-in-stock messages.

Ask on WhatsAppHow it works

Healthcare

Hospital Information System

Patient bookings from WhatsApp reach your hospital system with every detail filled in: clinic, doctor, day, and the patient’s name and phone. Your HIS stays the source of truth.

Ask on WhatsAppHow it works

Doctor schedules & sessions

Doctors, clinics and session times from your schedule or a sheet, so patients are only offered times that exist.

Ask on WhatsAppHow it works

Calendars & booking

Google Calendar

Bookings made in WhatsApp go onto the right Google Calendar, and customers are only offered times that are free.

Ask on WhatsAppHow it works

Microsoft Outlook Calendar

Appointments land in Outlook and Microsoft 365 calendars, with a WhatsApp reminder before each one.

Ask on WhatsAppHow it works

Calendly

Bookings made through Calendly get WhatsApp reminders, and customers can ask to reschedule in the chat.

Ask on WhatsAppHow it works

Acuity Scheduling

Acuity bookings confirmed and reminded on WhatsApp, with changes requested in the same chat.

Ask on WhatsAppHow it works

Zoho Bookings

Zoho Bookings slots offered in WhatsApp, with the confirmation and reminders in the same chat.

Ask on WhatsAppHow it works

Marketing automation

ActiveCampaign

When a contact engages with an email, the follow-up comes on WhatsApp, and every reply goes to your team.

Ask on WhatsAppHow it works

Klaviyo

WhatsApp in your Klaviyo flows for opted-in customers: back-in-stock, reorder and win-back messages.

Ask on WhatsAppHow it works

Productivity

Google Sheets

Contacts, products or schedules kept in a sheet, and new WhatsApp requests added as rows with the customer’s details.

Ask on WhatsAppHow it works

Automation platforms

Make

Visual workflows that start or answer WhatsApp conversations when something happens in your other tools.

Ask on WhatsAppHow it works

Communication

Loyalty

Advertising

Facebook & Instagram ads

Click-to-WhatsApp ads with the source recorded per chat, judged by completed requests, not clicks.

Ask on WhatsAppHow it works

Channels

Instagram & Messenger

DMs land in the same inbox as WhatsApp, with the same approved answers and an owner for every request.

Ask on WhatsAppHow it works

Telegram & website chat

Telegram messages and your website chat join the same queue, routed by branch or language.

Ask on WhatsAppHow it works

Custom integrations

Your booking system

Bookings, changes and cancellations made in the chat land in the booking system you already use, with reminders before each visit.

Ask on WhatsAppHow it works

POS

Your POS stays the source of truth for orders and stock. The assistant reads from it within the scope you agree.

Ask on WhatsAppHow it works

Your own system

Anything with a safe, documented connection: agreed scope, authorized actions only, failures tested first.

Ask on WhatsAppHow it works

Don’t see the tool you use?

We connect to any system with a safe, documented connection, from a Hospital Information System to your own software. Tell us what you run.

Ask about your system