Pick a provider on Meta's official platform that understands how your customers write and stays with you after launch.
Choose a Meta Tech Provider or Business Solution Provider on the official WhatsApp Business Platform that shows who runs the service after launch. Test it on real Egyptian Arabic, English and Franco-Arabic messages, and check integrations and data handling.
The WhatsApp Business API, which Meta calls the WhatsApp Business Platform, runs WhatsApp through software instead of one phone. You access it through Meta directly or a partner such as a Business Solution Provider (BSP) or Tech Provider.
You build flows, replies and campaigns yourself in a dashboard. Examples include WATI, respond.io and SleekFlow.
API access and messaging at scale, often for large companies with developers. Examples include CEQUENS and Infobip.
They study your process, then design, integrate, run and report on the service after launch. You approve answers and campaigns. HumAI is this type.
They can look cheap, but WhatsApp Web automation and unofficial apps put your number at risk. Use the official platform, not unofficial apps, so your number isn't exposed to the bans those tools cause.
No prices here, because they change. The cost has two parts.
Meta charges business-initiated template messages by category (marketing, utility, authentication) and by the recipient's country. Since 1 October 2026, it also charges for replies inside the 24-hour customer-service window, after a monthly free tier of 1,000 per business number. Check Meta's current rate card.
Each provider adds its own fee for the platform, setup or monthly management. Ask what is included and how Meta's charges are billed.
The green tick is separate: a provider can apply when you qualify, but Meta decides.
HumAI is a managed solution partner and Meta Tech Provider for Egypt and the Gulf. We build only on the official WhatsApp Business Platform, set up or move your number, verify your business, prepare templates and apply for the green tick when you qualify.
With AI Customer Operations, a managed AI assistant answers from your approved information in each customer's language, collects details and hands over to your team, who approve bookings, prices and anything sensitive.
Not sure you need us? Start with the free Leak Audit, with no obligation. Within 72 hours of the discovery meeting and receiving the agreed information, we map your current journey, show the gaps the evidence supports, prioritise next steps and demo one agreed workflow in a test environment. You keep the report. If you don't need HumAI, it says so.
Often, if one or two people answer and you need no integrations. Move to the API when staff share a number, customers wait, or you need systems connected.
Meta's charges for template messages (set by category and recipient country) and for replies beyond the monthly free tier, plus your provider's own fee. Check Meta's current rate card and ask for a written breakdown.
Yes. A WhatsApp Business app number can be moved to the platform. Ask how the move works and what changes for your team.
Verify your business with official documents, such as your commercial registration. Your provider can then apply, but Meta decides, so no one can promise it.
The official platform, not unofficial apps, means your number isn't exposed to the bans those tools cause. Meta's policies still apply to every business number.
Not sure what you need? The free Leak Audit maps where your WhatsApp inquiries stall and tells you honestly if you don’t need us.