AI Customer Operations

WhatsApp bot for business: answers, bookings and orders on the official WhatsApp Business API More than a bot. A managed assistant.

Most businesses looking for a WhatsApp bot want the same thing: every message answered, details collected and requests moved forward. We build that, run it and report on it.

A woman in a headscarf checks a WhatsApp chat on her phone on a city street at night.

Do you have an appointment Thursday evening?

  1. Message
  2. Details collected
  3. Booking approved

Bot or managed assistant: what is the difference?

01

A menu bot follows buttons

Fixed menus handle the obvious questions and stall on everything else. Our assistant answers free text from your approved information.

02

Do-it-yourself tools need someone to run them

Self-serve tools leave the setup, testing and updates to your team. We set it up, monitor it and keep improving it after launch.

03

Unofficial apps put your number at risk

We build only on the official WhatsApp Business Platform, not unofficial apps, so your number isn’t exposed to the bans those tools cause.

04

Your team stays in control

Anything sensitive or unclear goes to a person, and your team approves bookings and prices.

How it starts.

01

A free Leak Audit

We map where your messages stall and show one agreed workflow working, within 72 hours of the discovery meeting and receipt of the agreed information.

02

Set up on the official API

As a Meta Tech Provider, we set up or move your number, verify your business and prepare message templates.

03

Managed after launch

We monitor replies, update the information and report on what moved forward.

What the assistant does.

  1. 01Answers in each customer’s language
  2. 02Collects the details you need
  3. 03Records booking requests and orders, then follows up
  4. 04Hands over to your team

Where it helps most.

Questions about WhatsApp bots.

Q

Is HumAI a WhatsApp bot company?

HumAI is a business solutions company. The assistant is one part: we also connect your systems, report to management and run campaigns.

Q

Is there a free WhatsApp bot?

The free WhatsApp Business app has simple greeting and away messages, which can be enough for a small business. The Leak Audit tells you honestly if that is all you need.

Q

Does it reply in Gulf and Egyptian Arabic?

Yes. It replies in the customer’s language, including Gulf and Egyptian dialects. Other languages are scoped and tested per project.

Q

Can it book appointments in our system?

Yes, through supported connections after assessment and testing. Without a direct connection, the complete request goes to your team to confirm.

Q

WhatsApp bot, WhatsApp chatbot, bot for WhatsApp: are they the same thing?

Yes. People use all these names for software that answers WhatsApp messages automatically. What matters is whether it only follows menus or understands free text, and who runs it after launch.

Q

Is there an Arabic chatbot for WhatsApp that understands dialects?

Yes. Our assistant replies in Gulf Arabic, Egyptian Arabic, Franco-Arabic and English, from your approved information.

Good to know

  • Meta’s policies apply to every business number.
  • No medical, legal or financial advice from the assistant.
Next in AI Customer OperationsAnswers & qualifies customers

See where it would help you.

The Leak Audit shows whether a managed WhatsApp assistant is the fix you need, working on your own process, within 72 hours of our discovery meeting and receipt of the agreed information.

Get your free Leak Audit